Support

For support requests, contact hi@cdng.it. This is the primary support address for CDNG apps and related services.

To help us resolve issues faster, include the name of the app, your device model, operating system version, app version and a short explanation of what happened.

If possible, add screenshots, screen recordings or the exact steps needed to reproduce the issue.

If you are reporting a bug, describe what you expected to happen and what actually happened instead. Any repeatable sequence of actions is especially useful.

For App Store billing, subscription management or refund requests, Apple may require you to manage the request directly through your App Store account or Apple Support. If you are unsure, contact us and we will point you in the right direction.

We aim to review support messages as quickly as possible. Response times can vary depending on the complexity of the issue and current support volume.

If you are using a beta or TestFlight build, mention that in your email. Pre-release versions may behave differently from App Store builds and that context helps us reproduce issues more accurately.

Information you send for support is handled only for the purpose of assisting with your request, diagnosing issues and improving service quality. For more details, see our Privacy Policy.